FAQ
Popular Questions
1. Which tests require physician prescription?
Most diagnostic tests require a physician’s order. Select wellness screenings are available through our direct access program—contact us for eligibility.
2. What is the typical turnaround time for test results?
Most results are delivered within 24-48 hours. Complex tests (genomics, etc.) may require 3-5 business days—we’ll notify you if extended.
3. What are the fees for diagnostic testing?
Test fees vary by complexity and panels selected. Contact us for a customized quote or to verify insurance coverage.
4. Which tests require fasting preparation?
Fasting is required for glucose, lipids, and metabolic panels. Most other tests (CBC, hormones) typically don’t require fasting.
5. Do you provide same-day testing services?
Same-day testing is available for most routine panels if collected by Time. STAT processing ensures fastest possible turnaround.
FAQ
General Questions
1. What tests are included in a lipid profile?
Our basic lipid profile measures Total Cholesterol, LDL, HDL, and Triglycerides. Advanced options (ApoB, Lipoprotein(a)) are available by provider request.
2. Should I bring prior test results to my appointment?
Previous reports help track health trends and improve test interpretation. While optional, we recommend sharing relevant medical history
3. What payment options do you accept?
We accept all major credit/debit cards, cash, and secure online payments. Insurance billing and HSA/FSA cards are also welcome.
4. Do you provide at home collection services?
Home sample collection available by appointment. Contact us to confirm service availability in your area and schedule your visit.
5. How can I access my test results online?
Access results anytime through our encrypted patient portal. Request login credentials during your visit or online registration.